by Cristy Herron | Nov 9, 2020 | Call Reporting, Cloud, Contact Center, everblu, Mitel, Unified Messaging, VOIP
When you think of the cloud what do you think about? When was the first time you heard the expression “in the cloud?” For me, it was in regards to photo storage. I remember my first thought being “why would I want to store my photos in the cloud?” It was such an...
by Cristy Herron | Nov 2, 2020 | Retail, Unified Messaging, VOIP
Many years ago, a young man left his new bride with his parents and hopped on the Missouri Pacific Railroad with some radio repair test equipment and headed for Jefferson City. This was April of 1946 and you ask why Jefferson City? Well, that is one for the books! His...
by Cristy Herron | Feb 5, 2020 | Cloud, everblu, Mitel, Unified Messaging, VOIP
What do you know about Kari’s Law? Ever heard of it? Why is it important to you? What is it? In a nutshell: Karli’s law is an emergency notification law. It requires that all organizations with multi-line telephone systems provide certain aspects of 9-1-1...
by Cristy Herron | May 19, 2019 | Unified Messaging
Allowing employees to work remotely boosts productivity, boosts morale and gives your organization greater flexibility. If you work for a government agency, educational institution or nonprofit, you know that working remotely is already commonplace in many...
by Cristy Herron | May 14, 2019 | Unified Messaging
Allowing employees to work remotely boosts productivity, boosts morale and gives your organization greater flexibility. If you work for a government agency, educational institution or nonprofit, you know that working remotely is already commonplace in many...
by Cristy Herron | Jul 24, 2017 | Call Reporting, Cloud, everblu, Mitel, MOOD, Retail, Unified Messaging, VOIP
In the world of business communications, there are so many options. With a simple Google search, you’ll find several companies nationwide who offer seemingly great prices on phones. As a business owner, we know it can be tempting to go with one of “those guys.” When...