Knocking Down Device Barriers: Freedom to Collaborate

Gartner has predicted the life expectancy of BYOD to fall to the wayside by 2016. Despite this grim outlook, the fact is that organisations still need to prioritise the management of their daily operations and keep their employees communicating and collaborating as...

Two Things Retailers Gain From Their Business Phone

Contrary to popular belief, retail is not all about sales—it’s also about communication. We’ve all had horrible retail customer experiences; they drive us out of the store, convince us to hang up the phone and may even motivate us to share our gripes with friends and...

Best Path to the Cloud – Part 2

Centralised VoIP architectures make it possible today to imagine Cloud-based telephony with central infrastructure hosted and managed by a vendor or an outsourcer at one end and business sites equipped with little more than telephone sets at the other end. This trend...

Best Path to the Cloud – Part 1

In communications Cloud is a fashionable buzzword with a vision that is sometimes not clearly understood. However information and telecommunications “as a service” can provide important and real benefits for businesses. For simplicity we can nonetheless retain the...