Blog

More Than Coffee and Donuts

Yes! We feel you!!   This year has been the year of the webinar. Did you ever think that you’d miss actual meetings? You know, the kind where get to see each other in a non-pixelated environment? You are not alone. With today’s global environment we have had to...

The Latest Buzzword

Collaboration has everybody talking... literally. Webster’s dictionary defines collaboration as: working jointly with others or together especially in an intellectual endeavor. How easily does your current communications platform allow your employees to collaborate?...

Family First – From The Start

Many years ago, a young man left his new bride with his parents and hopped on the Missouri Pacific Railroad with some radio repair test equipment and headed for Jefferson City. This was April of 1946 and you ask why Jefferson City? Well, that is one for the books! His...

What Is UC Client?

TCS is happy to tell you about our everblü UC client, a Unified Communications solution that combines calling, chat, meetings, voicemail, video, screen sharing and enterprise contacts into a single, easy-to-use interface to improve everyday communications and...

TCS Responds to COVID-19 Crisis

Due to the nature of our business, TCS is classified as “critical and essential,” according to the CISA US Department of Homeland Security COVID-19 document. As such, we have a little leeway to conduct business as usual. That does not mean we won’t be taking some...

And The Survey Says…

When you think about the experience that your customers have when they call your business, how do you feel? Are they sitting on hold for too long? Are they hanging up before their call is answered? Are they being transferred from person to person to person in order to...